Our Safety Policies

For the safety and enjoyment of all our furry friends, we have a few requirements for dogs to come to daycare, or to be boarded.

Temperament Assessment

Before scheduling your pet’s first day of daycare, your pet needs to come in for a short temperament assessment. This ensures that your dog will be comfortable and happy with our staff and our daycare “pack”. Temperament assessments typically take 15-minutes to complete, and can be done the same day as your first day of daycare. Please call to schedule your dog’s temperament assessment. First time boarders are required to complete at least one-day of daycare.

If your pet does not pass the temperament test, that does not mean your dog is mean or a bad dog. All it means is that they are not yet comfortable at our facility. We recommend taking time to socialize your dog with other dogs at a dog park and trying the temperament test again in one month.

Happy Hounds staff reserves the right to disallow any dog from future visits if a dog is found to be noncompliant with any of these requirements, or if a dog is a threat to the safety of other dogs.

Spaying & Neutering

All dogs at least four months old are welcome to join us for daycare or boarding; however, all dogs eight months or older must be spayed/neutered. We may require it before eight months for some dogs, based on behavior, for the safety of all the dogs in our care.

Recent Illness or Injury

If your dog is coughing or sneezing, or has been diagnosed with "kennel cough", we ask that you wait at least seven days from the time symptoms stop before returning to daycare or scheduling boarding.

Pets with open wounds, stitches, or other areas that are especially susceptible to injury cannot come to daycare nor be boarded with us due to the open-play model of our facility. Pets recently spayed/neutered or recovering from a serious injury such as a broken bone must wait at least two weeks prior to returning for boarding or daycare. An exception will be made with written consent from your veterinarian.

Vaccinations

All dogs are required to have maintained up-to-date vaccinations for:

• Rabies
• Bordetella
• Distemper
• Bivalent Canine Influenza

You are welcome to maintain your pet’s vaccinations records via your Happy Hounds/PetExec Account, or you can provide a hard copy of vaccination records at your next visit. You may also have your veterinarian email us vaccination records at info@louisvillehappyhounds.com.